Maestro preparedness guidelines for hotel slow down or closure

To help prepare for a period of closure or reduction of services and staffing, the below outlines ‘key considerations’ to keep your Maestro system up to date, efficient and available across various booking channels.  The following suggestions will enable safe reduction or suspension of use and will aid in resuming business as usual when able, with unimpeded Maestro functionality.

The Maestro teams are available to assist with implementing the below suggestions, answer any questions, and /or arrange remote training sessions.  Please reach out, we are here to help.

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Key Considerations



ResWave Booking Engine

If your property is in operational slow down, consider your database maintenance.  We have documentation and webinars on our Maestro eLearning site, Education menu, that will assist you to schedule and complete the following processes:


It is important that you observe the recommended best practices above to ensure that Maestro will be ready for you to resume a seamless transition back to full operations. Observing these recommendations will reduce the amount of time required to get back up and running and reduce operational challenges as you welcome guests back into your properties.